At Isla Sunwear, we stand behind the quality of our sunglasses and are committed to customer satisfaction. If you are not satisfied with your purchase, we offer a full refund under the terms outlined below.

WARRANTY COVERAGE

This warranty covers manufacturing defects and product faults under normal use. If your sunglasses do not meet quality expectations due to a defect, you may request a full refund.

WARRANTY EXCLUSIONS

This warranty does not cover:

• Standard wear and tear, including scratches, lens discoloration, and minor frame damage from everyday use.

• Accidental damage, such as breakage from drops, improper use, or exposure to extreme conditions.

• Unauthorized repairs or modifications.

• Loss or theft of the sunglasses.

WARRANTY PERIOD

This warranty is valid for lifetime from the date of purchase.

HOW TO MAKE A WARRANTY CLAIM

If you believe your sunglasses qualify for a refund under this warranty, please follow these steps:

1. Contact our customer support team at support@islasunwear.com with your order number and a brief description of the issue.

2. Provide photos of the sunglasses clearly showing the defect.

3. Our team will review your claim and respond within 3-5 business days.

4. If approved, you will receive instructions on how to return your product.

5. Upon receipt and inspection, we will process your refund to the original payment method.

PROOF OF PURCHASE REQUIREMENT

To process any warranty claim, you must provide a valid proof of purchase, such as a receipt or order confirmation. Warranty claims without proof of purchase may be denied.

POLICY UPDATES

Isla Sunwear reserves the right to update or modify this warranty policy at any time. Changes will not apply retroactively to past purchases.

LEGAL DISCLAIMERS

This warranty provides specific legal rights, and you may have other rights depending on your jurisdiction. This warranty does not affect your statutory consumer rights.

For any questions or concerns, please contact us at support@islasunwear.com.